Feedback and Complaints

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review:

• Leave a review for Chancery Lane
• Leave a review for Vauxhall
• Leave a review for Hampstead
• Leave a review for West Hampstead
• Leave a review for Southwark 

You can see what other patients have said about us:

• See reviews for Chancery Lane
• See reviews for Vauxhall 
• See reviews for Hampstead
• See reviews for West Hampstead
• See reviews for Southwark

Google Reviews

Use the links below to review us:

• Leave a review for Chancery Lane
• Leave a review for Vauxhall
• Leave a review for Hampstead
• Leave a review for West Hampstead
• Leave a review for Southwark

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

• See Chancery Lane's results
• See Vauxhall's results
• See Hampstead's results
• See West Hampstead's results
• See Southwark's results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.