Appointments

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

Pharmacy and Self Care

See a Pharmacist

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book an Appointment

Multiple conditions in GP appointments

Please be aware that during each 10 minute GP appointment, our doctors are utilized to discuss one medical issue. If you have multiple concerns to be addressed, you may need to arrange a follow-up appointment to ensure each concern can be addressed effectively.

Book a Routine Appointment

You can call our reception to request a telephone, video or face-to-face appointment with a doctor

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

Please be aware that our GPs will always call to assess the home visit request first.

If you need a home visit, you can help us by calling reception before 11am.

Call our reception directly on 0207 405 9360 (Chancery Lane), 0207 735 1971 (Vauxhall), 0203 112 0800 (Hampstead), 0203 435 5602 (West Hampstead), 0207 252 6272 (Southwark)

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby.

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

  1. Call our reception directly on 0207 405 9360 (Chancery Lane), 0207 735 1971 (Vauxhall), 0203 112 0800 (Hampstead), 0203 435 5602 (West Hampstead), 0207 252 6272 (Southwark)
  2. Cancel an appointment online
  3. Cancel through the NHS App

Late Patient Policy

All patients must be aware that to ensure our appointment system runs on time, we ask that all patients arrive early to their appointment. If you arrive late by any time margin, you may not be seen by the clinician. This ensures our appointment scheduling is efficient and our clinicians are utilized to manage all elements of primary care effectively

Out of Hours

Enhanced Access

Ask at reception for enhanced access information

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

 

Chancery Lane
77 Gray's Inn
WC1X 8TS

Telephone: 0207 405 9360

Care Quality Commission
Rating: Good

Vauxhall
8 Jonathan Street
SE11 5NH

Telephone: 0207 735 1971

Care Quality Commission
Rating: Good

Hampstead
5 Daleham Gardens
NW3 5BY

Telephone: 0203 112 0800

Care Quality Commission
Rating: Good

West Hampstead
80 Fortune Green Road
NW6 1DS

Telephone: 0203 435 5602

Care Quality Commission
Rating: Good

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